Case Manager Level IV-Unit

Position Summary

To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information.

Position: Case Manager Level IV
Location: Deland, FL
Salary Range: $52,500.00+DOE
Employment Type: Full-Time, Exempt
Department: Case Management

Case Manager Level 4 - Criteria/Special functions

• Ability to lead and facilitate staff meetings
• Will provide mentoring for Level 2 and 3 Case Managers
• Will act as Unit Supervisor in his/her absence or during a vacancy
• Will have successfully demonstrated the ability to critique and provide corrective feedback to other staff for Judicial Reviews and Case Plans
• Will be able to attend staffings for reunification/unsupervised visits
• Will act as team leader for special projects as requested

• Provide case management services (information, plan referrals and linkages).
• Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chronos, JRSSR’s, etc.).
• Consistently document case activities in FSFN within 24 hours of the event.
• Complete all required court reports and submit within established deadlines.
• Testify in court as necessary.
• Monitor quality of care by conducting face‑to‑face home/residential visits of the child every 30 days.
• Coordinate services with other professionals and paraprofessionals.
• Conduct community outreach as needed.
• Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed.
• Conduct monthly face‑to‑face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress.
• Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations.
• Conduct child safety assessments.
• Serve as on‑call case manager after hours as assigned and determine and respond to immediate risk and needs of child.
• Arrange for emergency placement for children at risk.
• Explain rights and responsibilities to children and family members.
• Provide/coordinate support to foster homes and relative/non‑relative placements.
• Provide post placement planning and services.
• Participate in the quality improvement.

• Excellent assessment skills and intervention strategies
• Ability to identify environmental stressors
• Ability to observe and report accurately on the functioning of individuals and families
• Ability to handle confidential information appropriately
• Strong verbal and written communication skills
• Knowledge and respect of socio‑cultural characteristics of service population
• Ability to make home visits and to travel
• Ability to set appropriate limits and boundaries with clients
• Knowledge of community resources
• Ability to work flexible hours as required
• Knowledge of professional ethics relating to child protection and counseling
• Skill in employing family‑centered practice
• Ability to use and proficiency in computer software applications
• Ability to act decisively when necessary to protect clients
• Will demonstrate ability to initiate and carry out teamwork functions.
• Will have attained full credentials from the Florida Certification Board.
• Will have successfully demonstrated the ability to use creative thinking to solve complex problems.
• Two years case management experience, preferred
• No written counseling statements within the last 2 years, preferred.
• Willing to provide mentoring to level 2 and 3 CM’s with a positive team approach attitude
• Must attend SFE (Supervising for Excellence) Training within one year of position start date, preferred.

• Bachelor’s degree from an accredited college or university in human services related field and attainment Child Welfare Credentials

• Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community…