Apprenti; e Gestionnaire Planification H​/F

About Sesem

Sesem, a subsidiary of the Wilo group with its headquarters in Saint-Denis (93), employs around fifty staff across France. The company specializes in maintenance, servicing, troubleshooting, and work to ensure the operation of water cycle equipment. Sesem offers services to private and public clients in the following areas: pumping systems, boosting, sanitary and fire sprinkler pressure, wastewater treatment plants, rainwater collectors, disconnectors, pumps for HVAC applications, and parking lot extractors.

Within the Planning department, you will interact daily with the team to ensure the satisfaction of our clients.

Your main duties will include:

• Planning interventions (troubleshooting, technical visits) according to the company's HSEE rules, commercial requests, and market priorities
• Optimizing planning according to technical and commercial constraints
• Drafting, sizing, and sending intervention quotes to clients, and ordering subcontractors
• Back office management: electronic document management (EDM) and reporting
• Following up on dossiers, from the quote to invoicing
• Handling requests via emails and phone calls (telephone standard)
• Occasionally providing on-call weekends (once a month on average: this does not involve going to the office but staying reachable and answering the phone in case of need)

• You are preparing a Bachelor's degree in Management and Organization (MGO) or a Bachelor's degree in Responsible Operational Management
• You are looking for an apprenticeship contract with a schedule of 3 days in the company/2 days of classes (ideally)
• You are meticulous, proactive, and demonstrate good stress management on a daily basis
• You have a service-oriented mindset and excellent interpersonal skills
• You are proficient in Microsoft Office (Word, Excel, PowerPoint: important)
• You have an interest in HSE topics