Operations Supervisor

Company Overview

Wonderful Citrus is North America’s leading integrated grower, shipper and packer of fresh citrus, including clementines/mandarins, navel and Valencia oranges, lemons, limes, grapefruits, and other citrus varieties. The company farms more than 74,000 acres of fresh citrus and has supplier relationships around the world to ensure a year‑round supply. Our citrus can be found in all channels of distribution, with our consumer brands most visible in the produce department of grocery stores worldwide under the flagship brands Wonderful Halos Mandarins, Wonderful Seedless Lemons, and Wonderful Sweet Scarletts Texas Red Grapefruit.

The Operations Supervisor is responsible for understanding all aspects of the Packing House operations from the time the fruit is received, processed, and finally shipped. This role is expected to develop individuals and teams to solve operational issues and motivate team members to achieve performance targets. The ideal candidate has experience within the agricultural industry, manufacturing operations, continuous improvement, and/or hands‑on experience managing perishable products.

Candidates must be able to excel in a fast‑paced environment.

• Responsible for achieving, sustaining, and continuously improving personnel safety, food safety, quality, line effectiveness, equipment optimization, personnel development, and financial results
• Responsible for maximizing departmental production efficiencies while sustaining the highest of quality
• Collaborates with upstream, downstream, and support departments in coordinating production activities to meet operational and business goals
• Make timely and appropriate operational decisions based on multiple and varying factors (safety, time, fruit, staffing, budget, equipment, etc.)
• Maintain an 80% floor presence and 20% administrative focus
• Achieve production goals by maximizing Pack/Pre‑Sort efficiency, fruit utilization and reducing product holds and customer claims
• Plan and manage the day‑to‑day headcount and staffing requirements by considering operational requirements and labor costs
• Generate accurate production reports and analysis‑based production rates and statistics
• Ensure team adherence and continuous improvement of all established operational procedures (i.e. shift start‑up, production run, handoff, shutdown and cleaning)
• Manage the maintenance, cleaning, and operation of multiple types of manufacturing and packing equipment
• Identify, develop, and support continuous improvement opportunities
• Manage seamless transitions between one production shift to another as well as to the sanitation department
• Ensure monitoring of, and adherence to, strategic FIFO and WMS inventory functionality across facility and within outside storage facilities
• Manage day‑to‑day inventory systems, processes, and procedures to ensure achievement of key business results
• Report daily inventories and FIFO position, exceptions, and outages; determine root causes and implement corrective actions
• Coordinate inventory movement and storage across facilities, including external storage, as necessary

• Bachelor’s degree in Engineering, Industrial Manufacturing, Business Management, or related field is desired, or equivalent managerial experience in a manufacturing environment
• Minimum 2 years of experience leading teams in a high volume, fast‑paced food manufacturing environment preferred
• Basic knowledge and some experience in succession planning, evaluation of talent, and building teams
• Effective written and verbal communication as well as interpersonal skills
• Experience working in a collaborative team environment that includes shared responsibilities, establishing and maintaining good working relationships with others to support team and company objectives
• Willingness to work in all areas of the facility
• Ability to communicate fluently in English; verbally and written. Conversational Spanish is highly desired
• Must be able to perform basic arithmetic and algebraic functions – knowledge of statistical analysis methods desired
• Must be able to troubleshoot equipment/process problems, propose, and implement solutions
• Experience…