Teller Delavan

Job Location:

Bank First Delavan, Delavan, WI 53115.

The Branch Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services.

• Provide exceptional customer service
• Process transactions accurately and efficiently
• Accurately balance cash drawer daily
• Identify customer needs and suggest appropriate products or services
• Follow established Know Your Customer guidelines to properly identify customers
• Adhere to all rules and regulations
• Primary contact for customers’ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
• Complete Image Capture as needed
• Respond to customer calls and inquiries; transfer calls appropriately when needed
• Assist customers with entry into Safe Deposit Boxes
• Update customer information as needed (name, address, phone number, email address, etc.)
• Maintain efficiency with cash drawer, keeping only minimum cash needed
  
  May balance ATM
• Assist with branch reporting including bank secrecy act log and other bank and mandated reports

• High school diploma or equivalent
• Customer service experience required; cash handling preferred
• Strong communication and interpersonal skills
• Proficiency in Microsoft Word and Excel
• Excellent organizational skills