Customer Service Representative

Description

The Customer Service Representative will be responsible for supporting sales by providing customer care and sales support. This involves providing solutions to drive sales growth, as well as effectively managing internal activities and external customers' expectations to ensure superior customer service. The role primarily works in Salesforce and SAP, handling only phone interactions while coordinating with other departments; therefore, proficiency in Outlook is required.

• Provide customer care and sales support.
• Develop solutions to drive sales growth.
• Manage internal activities and external customers' expectations.
• Operate in Salesforce and SAP for order entry and data management.
• Coordinate with other departments using Outlook.

• Customer service
• Customer support
• Support
• Call center
• Order entry
• CRM
• Salesforce
• Data entry

• SAP or ERP
• Salesforce or CRM

Entry Level

Contract position based out of Delavan, WI. Hybrid workplace.

Pay range: $20.00 - $21.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Position anticipated to close on Jun 30, 2026.