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Customer Experience & Retail Operations Leader

Job in Delavan, Walworth County, Wisconsin, 53115, USA
Listing for: Amazinggoodwill
Full Time position
Listed on 2026-07-27
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Merchandising, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

The Goodwill Greater Milwaukee & Chicago is seeking a Customer Experience Manager to lead store operations, enhance donor and shopper experiences, and drive sales and margins in line with brand standards.

You will oversee Front of House, PGFR, softlines merchandising, seasonal sets, and staff development while tracking performance, analyzing data, and implementing policies to improve customer service and store productivity.

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