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Front Office Specialist - Castle

Job in Hares Corner, New Castle County, Delaware, USA
Listing for: ARS Treatment Centers
Full Time position
Listed on 2026-06-15
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 30000 - 50000 USD Yearly USD 30000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Front Office Specialist - New Castle
Location: Hares Corner

Schedule:

Monday-Friday 5am-1:30pm, Saturday 6am-9amARS Treatment Centers specialize in outpatient treatment of those addicted to opiates. Our clinic is one of ten locations in the mid-Atlantic region that provides specialized outpatient services through medication-assisted treatment.

Respect, Empowerment, Professionalism, and Excellence are operationalized at all levels of the organization. We welcome input and ideas from patients and staff at all levels and incorporate them into our daily activities, interactions and strategic plan. We are currently seeking a Front Office Specialist to join our team!

ARS rewards it’s employees for their hard work and dedication to providing the best care possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE

OFFER:

Benefits Competitive Wages We offer flexible scheduling to accommodate your work/life balance

Opportunities for Career Advancement and Personal Growth Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match Company Paid Life Insurance Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
Paid Time Off - Vacation, Personal, Sick Days & Paid Holidays Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave Company provided Life and Long Term Disability Coverage And More!

Employee Perks Program Tickets At Work for Discounted Entertainment Tickets!

Tuition Reimbursement In Facility Training/Inservice Programs Employee Assistance Program Free Will/Estate Preparation Services Optional Legal & Identity Protection Services Verizon Wireless Discount Position Description The Front Office Specialist is responsible for all aspects of front desk operations, including telephones, inquiry calls and scheduling of appointments where appropriate, running insurance and collecting copays. The Front Office Specialist will adhere to the vision and mission of the Company.

Duties and Responsibilities Responsible for receptionist duties that include timely answering of telephones and recording messages. Ensures messages are received by the appropriate party.

Must have experience checking insurance eligibility, obtaining prior authorizations and collecting copays.

Responsible for accepting payments and recording in the Kipu system. Oversees daily cash report preparation and ensures completion of daily bank deposit.

Responsible for preparing patient records for admission and reviewing completeness of admissions paperwork.

Assists in providing additional financial analysis as needed, including daily census reporting.

Orders supplies

High School diploma or equivalent.

Experience working with insurance and obtaining prior authorizations.

Minimum of two years working in an office, preferably a medical environment.

Proficient in the use of personal computers

Have a good knowledge of office equipment.

Excellent organizational and communication skills as well as excellent telephone etiquette.

Successful completion of State required background check and required training.
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