Body Shop Estimator​/Adjuster - Bear Collision

Body Shop Estimator / Adjuster – Bear Collision

Apply to join the The Hertrich Family of Automobile Dealerships
.

We see our customers after experiencing one of their worst days… A CAR ACCIDENT
! Here at Hertrich Collision Centers we strive to make that terrible day turn into the best customer service experience they deserve. By paying attention to our customers' needs and wants while going beyond our desire to help.

• Greet all customers/vendors in a professional and courteous manner
• Automotive Body Shop Estimators examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre‑loss condition
• Prepare damage reports in an accurate and efficient manner
• Compute the cost of replacement parts and labor to restore vehicle to condition specified by customer
• Develop and maintain an excellent working relationship with insurance industry, fleets, manufacturers, their representatives and customers
• Obtain signatures, process paperwork, and computer entries according to company standards
• Keeps customer informed and updated on the status throughout repair
• Dispatches and maintains an organized workload
• Other duties as instructed by management

• 3+ years of prior automotive body shop estimating / collision center estimating / insurance adjusting experience
• Effective communication and written skills to provide excellent customer service
• Confidence in handling high volumes under pressure
• Good understanding of vehicle repair and insurance process to effectively communicate with customer, insurer, and repair personnel
• Knowledge and experience working with insurance companies (preferred)
• Strong organizational and computer skills
• High School diploma or equivalent required, continued field related education is preferred
• Must have a valid driver's license with few to no points

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug‑free workplace. Hertrich is an equal‑opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

Mid‑Senior level

Full‑time

Management and Manufacturing

Automotive