Account Manager II

Location: Milford

# Account Manager IIDE 710 American Blvd - Bear, DE 19701## Overview Salary Range $28.85 - $34.14 Hourly Position Type Full Time Job Shift Day## Description
1.
** Job Summary
** The Account Manager Position is responsible for effectively managing the day-to-day communication between client, CS team and operations.  Ensure the proper capture of billings, working with Finance.  This position will also include administrative responsibility as described below.
** Essential Job Functions
*** Represent AMS in all communications with the client.
* Project Manage the Client Transition Process when new clients sign on.
* Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc.
* Interact with operations staff to implement client programs and processes on behalf of the client’s needs.
* Define and monitor QC measures and tolerances for various function areas based on client and AMS requirements.
* Supervise other client service and administrative staff assigned.
* Audit payroll data for billing accuracy.
* Generate client billing information.
* Attend regularly scheduled meetings with clients and operational team.
* Manage Company Safety Policy, rules, regulations, and monthly meetings.
* Manage Purchasing for AMS within defined requirements.
* Assist General Manager in Building Maintenance and Security.
*** According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation
***** Nonessential Functions
*** Non-essential functions are not essential as defined above* *·
* * non-essential functions are the additional duties* *·
* * Function is incidental or a minimal part of the job* *·
* * Marginal functions can be redistributed among other staff.*## Qualifications
** Job Specifications – includes Education, physical and mental demands, and working conditions
*** 2 years of experience in, Promotional Material Management, business-to-business or business to consumer Service Companies including:
* Operations experience
* Reporting and Analysis
* Proven client relationship building
* Results oriented, proactive, strong multi-tasking features and troubleshooting abilities
* Ability to conceptualize integrated solutions for business problems to help clients achieve goals
* Experience in Microsoft Office – Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order)
* Excellent written and verbal communication skills
** Working Conditions
** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

* The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas and/or facilities.
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