Senior Product Portfolio - Machine Learning and AI

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

As a Senior Product Portfolio Operations Associate within the Machine Learning and Artificial Intelligence (AI) team, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. Your problem‑solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.

You will develop a deep, end‑to‑end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

• Creates synergies across products to ensure successful delivery against business objectives
• Collects key inputs from across products to ensure the full product‑line framework highlights our core cross‑product priorities, sequencing, and trade‑offs
• Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
• Develops change initiative materials and change timelines
• Assists in the product‑level collection strategy consisting of controls, financials, and resourcing needs
• Acts as a liaison between product teams, business stakeholders, control partners, and executive decision‑makers
• Provides leadership and guidance to product teams, ensuring consistency in product management and delivery
• Supports overall product strategy, agile transformation, adoption of industry best practices, and continuous improvement
• Manages centralized product requests and deliverables, including business reviews and stakeholder updates
• Communicates progress and metrics to teams, leadership, and other product owners
• Drives ongoing communication strategy in partnership with Finance and Human Resource

• 3+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to implement operational effectiveness initiatives
• Prior working exposure to operations of the product development life cycle and agile methodologies
• Deep understanding of product vision, strategy, roadmap, and technical/operational aspects
• Strong focus on risk and controls, including ensuring audit‑ready documentation and proactive issue management
• Experience monitoring and enforcing Jira standards and extracting data to inform product trends and opportunities
• Strong ability to create executive presentation
• Proven ability to build strong relationships with Product, Technical, and Business partners, setting clear expectations and communicating effectively both verbally and in writing

• Working knowledge of business processes across multiple lines of business and technology disciplines
• Adaptable, self‑starter with strong initiative and openness to change
• Excellent verbal and written communication skills

Full time in office