Skills Trainer - Job Coach

Job Description

Location:

Dover, Delaware

Schedule:

Monday - Friday 7am to 2pm

Rate of Pay: $19 an hour

POSITION

PURPOSE:

The Skills Trainer is a key member of Goodwill of Delaware & Delaware County’s workforce development team. The Trainer is responsible for providing direct services to youth with disabilities in areas such as career development, skills training, job readiness, vocational evaluations, travel training and/or job placement. The Trainer collaborates with state agencies, schools, community partners, and natural supports to provide quality services to the persons served.

This is a 35‑hour per week position and is located in Dover. The position requires up to 25% of local travel.

• Conducts vocational assessments and provides career exploration services.
• Works cooperatively with school districts, DVR, employers, and natural supports and contributes to the development of an individualized training plan that connects individuals to wrap‑around services, skills training, and employment opportunities.
• Conducts regular task analysis and develops a task list to ensure job success.
• Develops accommodations and identifies appropriate assistive technology for persons served.
• Provides assistance with completing job applications, resume development, interviewing skills, and other related job search support, including travel training.
• Facilitates group lessons focused on customer service and job readiness. Participates in training in areas related to grooming, hygiene, communication, and work/social behaviors as they relate to successful employment.
• Cultivates relationships with assigned employers to find viable job opportunities for people with disabilities and educates employers and partners about the workforce development mission.
• Promotes self‑reliance and self‑sufficiency of persons served through the development of individualized training plans based on vocational interest, task analysis, skills, strengths, and assessed needs.
• Works cooperatively with business units to establish supportive environments and inclusion standards for persons served.
• Enforces safety policies and procedures and ensures safe‑working conditions at all worksite locations where individuals have been assigned.
• Maintains case records, written reports, and ongoing communication with referring organizations, regulatory agencies, and community partners.
• Documents all services provided and enters relevant data into Case Worthy and other required data systems in a timely manner. Ensures the accuracy and integrity of all data entered in various data systems.
• Maintains strict confidentiality of all sensitive information including but not limited to program information.
• Achieves exceptional program outcomes based on established quality standards.
• Works to advance the organization’s mission and achieves departmental goals for persons served, placed, and trained, in addition to any other objectives set forth as necessary.
• Performs other duties as assigned.

At least one year of direct experience working with individuals with disabilities. Bachelor’s degree in a human services field is preferred. An equivalent combination of education and experience may be considered.

• Must be able to pass required clearances and certifications to serve children/youth in the States of Delaware and Pennsylvania.
• Demonstrated proficiency in Microsoft Office Suite programs or comparable programs.
• Demonstrated ability to work independently and as part of a team environment.
• Strong written and verbal communication skills, including presentation and training skills.
• Excellent customer service and interpersonal skills, with the ability to collaborate effectively with a diverse constituent population.
• Demonstrated organizational and time‑management skills with a strong attention to detail.
• Demonstrated ability to work in a fast‑paced environment.
• Demonstrated problem‑solving skills.
• Ability to handle sensitive and confidential data.
• Ability to work evenings or weekends and to travel, as needed.
• Must have access to reliable private transportation to travel between various work sites.

The work…