Customer Service Rep

Printing and Packaging Recruiting Service

Customer Service Rep (Job # 1901)

State: DE

Relocation Assistance: Full

Salary Range: $57,000.00 - $65,000.00

Job Description: Premier printing and direct mail company in DE is busy. Due to client demand the company is searching to hire an experienced Print Customer Service Representative.

Responsibilities:

• Order entry and job tracking throughout the entire manufacturing process through to shipping.
• Ensure proper materials and information are provided to manufacturing to complete jobs.
• Act as the liaison among the clients, sales and production departments keeping all parties informed of updates and changes.
• Support and work closely with top salesman tracking jobs from order entry through to billing.
• Frequent client interaction.
• Prepare and execute proper billing statements.

Qualifications include:

• Minimum of 3 - 5 years' customer service experience in commercial sheetfed offset, direct mail and/or digital printing environment.
• Must have superb communication skills.
• Excellent organizational skills.
• Strong project management skills.
• Able to multi-task in a busy manufacturing environment.
• Attention to detail required.
• Working knowledge of computerized Print Management System; such as Monarch, PSI, EFI etc.
• Proficient on MSO.

Starting base salary range $57,000 - $65,000 plus excellent benefits, 401k and relocation package.