C​/S Behavioral Health Case Manager II

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

The incumbent is responsible for assessment and case management of specialty court clients referred by Delaware Courts. Clients are in the community and DOC. Work includes urine monitoring, front desk coverage, referring clients to appropriate care levels, following client progress, reporting to court via status hearings, entering correctional facilities for TASC client assessments, interviews & reports, and assisting clients with accessing medical, housing, education and other services to support TASC, its clients, courts, or stakeholders.

• Interview clients, family members or other persons to obtain the most complete case history.
• Provide guidance and relevant information to the client’s family to facilitate solutions and promote positive interactions among family members.
• Evaluate information derived from client interviews, case history, and other sources and refer to proper channels for review.
• Prepare narrative, statistical reports and court reports as necessary.
• Provide input as a member of a multi‑disciplinary team in assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility.
• Prepare necessary application forms for services or benefits and contact appropriate social agencies to coordinate referrals.
• Appear at court proceedings as required, testifying to the social and environmental issues affecting the client.
• Provide technical guidance to organizations and staff regarding findings related to client care and offer consultation to other caregiving agencies.
• Provide consultative services to state and private agencies; may participate in community projects.
• Advocate for clients and families in protecting rights and obtain consent for treatment.
• Use automated information systems and computer software to research, review, evaluate, and report on health/human service data.
• May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on‑the‑job training, guidance, and direction.
• Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Perform other related duties as required.

• Possession of a Bachelor's degree or higher in Behavioral or Social Science or related field.
• Six months’ experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual’s human service needs.
• Six months’ experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team.
• Six months’ experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months’ experience in narrative report writing.

This is a casual/seasonal position which is a non‑pension eligible position without healthcare and/or other benefits.

Applicants must be legally authorized to work in the United States. DHSS participates in E‑Verify and requires a Form I‑9. The State of Delaware does not provide employment‑based sponsorship.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage applicants that represent Delaware, including those who identify by race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, or gender identity or expression.