Center Administrator

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Full Time New Castle, New Castle, DE, US

25 days ago Requisition

Salary Range: $87,000.00 To $90,000.00 Annually

Center Administrator – Adult Day Health Services

Salary: $87,000–$95,000 (Exempt)
Schedule: Onsite, Monday–Friday, 8:00 AM–4:00 PM
Location: 61 Corporate Circle, New Castle Delaware
Reports To: Director of Adult Day Health Services
Preferred: Registered Nurse (RN)

Easterseals is seeking a mission-driven Center Administrator to lead daily operations of our Adult Day Health Services program. This role oversees staff, ensures regulatory compliance, supports clinical coordination, and promotes high-quality, person-centered services for older adults and adults with disabilities. An RN is strongly preferred due to clinical oversight responsibilities.

Key Responsibilities

• Provide leadership and oversight to all program staff
• Support participants with personal care (toileting, transfers, ambulation, feeding)
• Recognize signs of illness and assist participants who become ill
• Support clinical staff with vitals and HIPAA compliance

Regulatory & Operational Oversight

• Primary contact for caregivers, case managers, and participants
• Conduct annual case record reviews and lead Plan of Care (POC) meetings
• Ensure complete and accurate documentation
• Submit incident reports and maintain communication with support systems
• Participate in agency compliance and required trainings
• Assist with operational and strategic planning
• Maintain utilization targets and ensure services align with budget
• Participate in committees and cross-functional initiatives

Program Activities & Support Services

• Oversee therapeutic, educational, and health-supportive programming
• Assist with meal service, transportation, and program documentation

Staff Recruitment & Development

• Recruit, hire, and train Activity Assistants and other staff
• Ensure staffing levels meet regulatory requirements
• Provide coaching, feedback, and accountability
• Support statewide program needs as required

Family & Community Engagement

• Foster culturally respectful interactions
• Ensure participant preferences are followed per their POC
• Maintain a safe, clean, and welcoming environment

Quality Improvement

• Identify opportunities for service enhancement and growth
• Participate in ongoing compliance and training initiatives

Qualifications

• RN preferred (strongly encouraged)
• Minimum of 2 years of full-time supervisory experience in a social or healthcare setting (required)
• Experience in adult day health, senior services, healthcare administration, or human services
• Knowledge of state and federal regulations for Adult Day Health Services
• Strong leadership, communication, and organizational skills
• Ability to manage budgets and daily operations
• Must work onsite Monday–Friday, 8:00 AM–4:00 PM

What Easterseals Offers

• Competitive wages and affordable, comprehensive benefits
• Retirement plan with company match up to 5%
• 12 paid holidays
• Generous PTO, including 3 weeks of vacation after two years