Resident Assistant

Location

621 McGovern Road, Hockessin, Delaware 19707

The Resident Assistant/Personal Care Aide (PCA) provides quality care and assistance with activities of daily living to residents of the community. The role includes reporting incidents to appropriate individuals, maintaining knowledge of policies, performing housekeeping duties, and assisting residents with meals, activities, and emergency calls.

• Report incidents involving residents to appropriate individuals (e.g., HCD, RN/LPN, or ED).
• Maintain a working knowledge of all policies and procedures pertaining to the position.
• Assist residents with activities of daily living.
• Perform housekeeping duties such as making resident beds and cleaning resident apartments, common areas, and dining rooms as directed by supervisor.
• Respond promptly to all resident calls for assistance or emergency alerts.
• Remain calm and competent during emergencies.
• Assist in planning and conducting activity programs for residents.
• Follow confidentiality policies regarding the release of resident information.
• Assist residents to and from the dining room and activities.
• Check on residents, ensuring attendance at meals and activities.
• Check on ill residents and report status or concerns to appropriate individuals.
• Communicate verbally and in writing to report resident status, upcoming community information, appointments, admissions, and transfers.
• Assist new residents with move‑in transition and provide emotional support.
• Perform other duties as assigned.

• High School Diploma or GED.
• Successfully completed an approved personal care aide program per state regulations.
• Effective verbal and written communication skills.
• Organized and able to work well with all levels of personnel.
• Contributing member of the nursing team and follows supervisor instruction.
• Polite and considerate of residents, visitors, and co‑workers at all times.
• Ability to walk and stand for extended periods of time.
• Ability to lift 50 lbs, and push or carry 25 lbs.
• Capability to safely lift and transfer residents while maintaining proper body mechanics.
• Wear designated uniform during working hours, including name badge.
• CPR/First Aid certified, or willing to become certified within 60 days of hire.
• Ability to represent the community positively and professionally.
• Attendance at required in‑services and staff meetings.
• Willingness to work a flexible schedule that includes weekends and holidays.

401k, full‑time & part‑time benefits packages, training, development & career laddering, great work‑life balance, and flexible scheduling.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.