Branch Rental Manager

Position Summary

A Branch Rental Manager has responsibility in sales or operations, provide front line contact with prospects, manage a large fleet of vehicles, match vehicle availability with customer, coordinate all aspects of customer's account and ensure complete customer satisfaction.

This position will be located at the Penske facility at 620 Marshall Street in Milford, DE.

• Listen to and resolve customer complaints regarding services, products, or personnel
• Monitor sales staff performance to ensure that goals are met
• Hire, train, and evaluate personnel
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
• Provide staff with assistance in performing difficult or complicated duties
• Plan and prepare work schedules, and assign associates to specific duties
• Attend company meetings to exchange product information and coordinate work activities with other departments
• Prepare sales and inventory reports for management and budget departments
• Formulate pricing policies on merchandise according to profitability requirements
• Support location and rental customers, including rental counter activities as needed
• Other projects and tasks as assigned by supervisor