Operations Technical Training Specialist

Responsibilities

• Design, develop, and continuously improvetrainingprograms that support manufacturing operations and business goals
• Assesslearningneeds and translate them into structuredtrainingsolutions, including curriculum,learningpaths, andtrainingmaterials
• Develop and standardizetrainingcontent, processes, and frameworks to ensure consistency and scalability across teams and locations
• Analyzetrainingdata, learner feedback, and performance trends to identify gaps and drive measurable improvements
• Partner with business leaders and key stakeholders to aligntraininginitiatives with organizational priorities
• Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effectivelearningexperiences
• Design and implementtrainingfor new products to support timely and effective workforce readiness
• Deliver Train-the-Trainer sessions and support development oftrainingteam members
• Review and approvetrainingdocumentation, labs, and On-the-Job Training(OJT) materials; support development of team capability in OJT creation
• Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps
• Develop and maintaintrainingdocumentation, processes, and standards to improve consistency and efficiency
• Create and analyze surveys and reporting to evaluatetrainingeffectiveness
• Manage LMS-related activities, including enrollments, reporting, and communication oftrainingrequirements and updates
• Support hourly and salariedtrainingprograms as needed
• Build and maintain relationships with external partners, including local schools and state agencies
• Travel between facilities to supporttrainingneeds and stakeholder engagement
• Cross-train acrosstrainingfunctions to support a well-rounded and adaptabletrainingprogram

• Experience in Learning& Development,training program design, or a related field within a manufacturing or technical environment
• Strong ability to design, organize, and improvetrainingprograms that support operational and business goals
• Proven experience assessinglearningneeds and developing structuredtrainingsolutions
• Solid understanding of instructional design principles, adultlearningconcepts, and blendedlearningapproaches
• Experience working with
  
  Learning
  
  Management Systems (LMS), survey tools, and content development platforms
• Strong analytical skills with the ability to interpret data and drive improvements
• Ability to manage multiple projects and priorities while maintaining attention to detail
• Strong communication skills, with the ability to present ideas clearly across all levels of the organization
• Demonstrated ability to influence, guide, and support others without direct authority
• Experience working with Subject Matter Experts and cross‑functional teams
• Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)

The Training Specialist role  at Vertivoperates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supportingtrainingdelivery and program implementation.

This role may require:

• Frequent movement between offices,training rooms, and manufacturing areas
• Standing for extended periods duringtrainingsessions
• Occasional lifting of materials or equipment (up to 25 lbs)
• Use of standard office andtrainingtechnology
• Wearing required PPE, including safety glasses and steel‑toe shoes, in operational environments

The work environment includes both climate‑controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required.

This is where structure meets scale. As manufacturing grows,trainingcan either become fragmented or become a true competitive advantage. This role helps ensure it’s the second.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.

Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High‑Performance Culture
• Innovation
• Financial…