Store Manager - Division​/Neighborhood Market

Position Summary

Position Summary... What you’ll do... Upholds the Company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas. Initiates, directs and participates in community outreach programs, encourages and supports Associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Company’s perspective to various external organizations following the Company’s media guidelines and championing Company sponsored programs, events and sustainability efforts to Associates, Customers and the local community in order to emphasize the Facility as part of the community.

Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in controlling expenses, ensuring they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance, overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting. Models enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints and issues are successfully resolved within Company guidelines and standards.

Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising and company direction. Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing ins and stock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs. Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging and high-performance culture, integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility, advising Academy staff on training curriculum content, engaging the trainees during their store assignment, being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program.

Develop and execute multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning. Provide supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team‑based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement and promoting a belonging mindset in the workplace.

Promote and support company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy. Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting and evaluating and applying…