General Manager - Ohio Wesleyan University

Job Description

General Manager – Delaware, OH. Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Salary: $105,000 to $115,000 per year. Benefits include medical, dental, vision, retirement savings (401(k)), paid leave (parental leave, disability coverage), and other work/life resources. Eligibility and specific benefits vary by location.

• Lead a team that provides operational expertise in contracted services while managing day‑to‑day operations.
• Manage client and community relationships, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
• Build, develop, and lead a management team capable of carrying out organizational objectives.
• Recommend methods, resources, and implementation plans for service improvement and growth based on operational needs, capabilities, and contractual obligations.
• Partner with Finance to manage a budget and design improvements that optimize financial performance and operational productivity.
• Ensure compliance with local, state, and federal regulations; maintain all associated records and reports.
• Maintain compliance with Aramark’s standards of operation, safety standards, and Business Conduct Policy at all times.

• Bachelor’s degree in Food Service, Hospitality, Facilities, Business Management, or related field (highly preferred).
• Strong focus on client and customer service, entrepreneurship, and building a strong business.
• Excellent interpersonal skills for communicating with clients, senior management, and support staff.
• Ability to read, understand, and implement contractual requirements; identify opportunities within contract terms to address operational issues.
• Significant experience in the service industry, contract services, or hospitality environment.
• Proven ability to lead through other managers.
• Experience creating and managing a departmental budget and performing financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

May require lifting, bending, pushing, pulling, standing, walking, and wearing uniforms or personal protective equipment (PPE).

Aramark is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law.