Leasing Professional, Management

About Redwood

At Redwood Living, Inc.(“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences.

We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun

The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.

• Conducting apartment home tours to potential prospects
• Answering phone calls and emails
• Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
• Scheduling resident appointments to discuss renewal rates and leasing options
• Walking through units prior to resident move-in date
• Completing move-in paperwork
• Completing all lease applications and notifying prospective residents
• Ensuring grounds are well kept and addressing any concerns with maintenance
• Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
• Traveling between Redwood neighborhoods may be required
• All other related duties, as assigned

• High school diploma or equivalent
• Valid driver’s license
• General computer efficiency

• Prior sales or leasing experience
• Exceptional customer service skills
• Ability to operate smartphone, tablet, and computers

Delaware, OH

• Must be able to use standard office equipment such as computers, cell phones, desk phones, and photocopiers.
• Requires manual dexterity for keyboard use, mobile device use, and general office tasks.
• Must be able to sit, stand, walk, bend, and navigate stairs throughout the workday, including during neighborhood tours or building access needs.
• Must be able to lift, carry, push, or pull items up to 30 pounds, such as marketing materials, small equipment, or office supplies.
• Must be able to safely move throughout indoor units, common areas, and outdoor neighborhood spaces, including uneven surfaces or varying flooring types.

• Punctuality and consistent attendance are essential, and employees must adhere to assigned schedules.
• Must have reliable transportation to attend periodic meetings or respond to occasional onsite needs.
• Occasional travel may be required for team outings, training sessions, or company-sponsored events outside of the primary work location, estimated at less than 5% annually.

• Work is performed in both office and field environments, including model…