In-Home Appliance and Refrigeration Service Technician

Your day in this role Start your morning in Delaware, OH, 43015, load up your well-organized company vehicle, and head out to help homeowners get their essential appliances back to peak performance. Every stop is a new puzzle: one hour you’re reviving a refrigerator, the next you’re troubleshooting a washer that won’t spin. If you thrive on solving problems with your hands, staying on the move, and being the hero who gets a household running again, you’ll feel right at home here.

What you’ll do Travel to multiple customer locations daily to diagnose and repair household appliances, including refrigerators, washers, dryers, dishwashers, and microwaves

Deliver an exceptional customer experience that consistently exceeds expectations

Recommend value-added solutions that help keep homes clean, comfortable, and protected

Maintain and organize your company truck; manage parts efficiently and accurately

Perform other duties as assigned

Compensation and rewards

Hourly base rate: $18 - $30, depending on experience, certification, and location

Benefits:
Comprehensive medical, dental, and vision coverage, plus an employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually toward the cost of dependent tier health coverage, prorated throughout the plan year
401(k) match: 100% match on the first 3% of salary you contribute before taxMore ways to earn:
Performance bonuses and sales incentives throughout the year

Year-round work:
With Sears’ large scale and wide product range, you’ll be cross-trained and kept busy in every season

Training, mentorship, and tools

Expert training:
Best-in-class instruction through Sears Technical Institute—tens of thousands of repair techs trained over the past 60 years

Peer mentoring:
An onboarding buddy and experienced mentors to accelerate your growth

Tools provided:
Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app that eliminates paperwork and provides technical support

What you’ll bring

High school diploma or GEDEPA Type I or EPA Universal certification

Strong mechanical aptitude and proficiency with testing and repair tools

Experience diagnosing and repairing a range of home appliances (preferred)
Ability to follow directions and processes to ensure quality workmanship

Comfort using a smartphone, including for ordering parts

Valid driver’s license for the state(s) in which you work Willingness to travel up to 100%
Flexible schedule with ability to work variable hours, including required overtime

Ability to read, understand, and apply technical documentation to solve problems and complete tasks

Excellent verbal and written communication skills; ability to read, write, and speak English Physical capability to constantly lift, carry, push, or pull up to 20 lbs; frequently up to 50 lbs; and occasionally up to 100 lbs Ability to constantly reach outward; handle and finger objects; stand, walk, sit, and type using a keyboard

Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl

Ability to occasionally reach above shoulder height

Ability to drive an automatic transmission vehicle

Compliance

Successfully pass a background & drug screen

Join Sears Home Services and help households across Delaware, OH keep life running smoothly.
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