Field Technician, Appliance Repair and Refrigeration Systems

What if your next fix changed someone’s day?

Picture this: you arrive at a home in Delaware, OH, 43015, and a family’s refrigerator is down. You assess, diagnose, and repair—quickly and safely. Food saved. Stress gone. That’s the impact you’ll make as a Field Technician with Sears Home Services.

Are you the problem-solver we’re looking for?

You enjoy cracking complex mechanical issues and finding the right solution the first time

You like working with your hands and take pride in quality workmanship

You thrive on the go, meeting new people and restoring comfort in their homes

Your mission

Visit multiple customers per day to diagnose and repair appliances such as refrigerators, washers, dryers, dishwashers, and microwaves

Create an exceptional, trust-building customer experience at every step Recommend helpful, value-added options that keep homes clean, comfortable, and protected

Keep your truck tidy and parts well-managed for speed and accuracy

Perform other duties as assigned

What success requires

High school diploma or GEDEPA Type I or EPA Universal certification

Mechanical know-how and proficiency with testing/repair tools

Appliance diagnosis and repair experience preferred

Process discipline and the ability to follow documented procedures

Smartphone savvy, including ordering parts on the go Valid driver’s license in the state(s) where you’ll work Travel up to 100% as needed

Availability for variable hours and required overtime

Ability to read, understand, and apply technical documentation

Clear verbal and written communication; ability to read, write, and speak English Physical capability to constantly lift/carry/push/pull up to 20 lbs; frequently up to 50 lbs; occasionally up to 100 lbs Constant reaching outward; handling/fingering; standing, walking, sitting; typing on a keyboard

Frequent bending, squatting, kneeling, twisting, turning, stooping, climbing, crawling

Occasional reaching above shoulder height

Ability to drive an automatic transmission vehicle

Pay, benefits, and growth $18 - $30 hourly base rate, depending on experience, certification, and location

Comprehensive medical, dental, and vision coverage, plus an employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually toward the cost of dependent tier health coverage, prorated throughout the plan year
401(k) with a 100% employer match on the first 3% of salary you contribute before tax Performance bonuses and sales incentives for added earning potential

Year-round work thanks to Sears’ scale and cross-training across a wide product range

Best-in-class training through Sears Technical Institute—tens of thousands trained over the last 60 years

Peer mentoring with an onboarding buddy and seasoned technicians

Company vehicle, uniforms, specialty tools, a mobile phone, and an industry-leading app that eliminates paperwork and provides technical support

Compliance

Successfully pass a background & drug screen

If you’re driven by craftsmanship, customer care, and continuous learning, we’re ready to meet you.
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