Order Fulfillment Associate

Job Summary

The Order Fulfillment Associate with The Restaurant Store is responsible for assisting the Order Fulfillment Manager with various aspects of customer order process for a retail branch location. The Order Fulfillment Specialist will achieve a variety of operational goals through effective order entry, management and fulfillment strategies that align with the goals of our sales, purchasing, and inventory teams.

• Provide friendly, efficient service at the express pick-up area by completing accurate register transactions, verifying memberships, loading customer orders, and expediting checkout to minimize wait times
• Drive completion of open customer orders as directed by Order Fulfillment Manager and/or Specialist
• Support the growth and customer utilization of online ordering and all order fulfillment options within market reach of the branch location
• Communicate effectively with the Inventory and Sales Departments to maintain a consistent focus on what is best for our customers
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
• Maintain cleanliness and organization of registers, customer orders, and the express pick up area of the location