Job Description & How to Apply Below
About Us
The Retail Jeweller India, based in Mumbai, is a leading media company dedicated to the fast growng 4 100 billion Gems and Jewellery industry.
For over 20 years, it has published 'The Retail Jeweller Magazine,' a bi-monthly print and digital publication that is a trusted resource for jewellery retailers across 603 cities and towns in India and Middle East.
Additionally, it offers weekly digital newsletters such as RETAIL DIVE (India) and Retail DIVE (Middle East), connecting with a global audience in India and Middle East and beyond.
The Company Organizes Five Premier Industry Events
Gemgold (Dubai) : A premier Jewellery b2b exhibition held annually for Indian and Middle East Based Manufacturers as exhibitors and Global Retailers and Wholesalers as buyers.
Retail Jeweller India Awards (Mumbai), one of Indias most prestigious awards for jewellery retailers on Design Excellence,
Retail Jeweller India Forum alongwith MD&CEO Leadership Awards (Mumbai), a conference featuring Jewellery industry leaders of India
Retail Jeweller South Forum and Awards (Benguluru) ; a conference featuring Jewellery industry leaders of South India
Retail Jeweller Middle East Forum and Awards (Dubai, UAE); A conference featuring Jewellery industry leaders of Middle East.
Role Overview
The General Manager Jewellery Exhibition Sales & Operations is a senior leadership role responsible for revenue generation, exhibitor acquisition, sponsorship sales, and end-to-end execution of jewellery exhibitions, buyer-seller meets, forums, and allied B2B events.
The role combines strategic sales leadership with operational excellence , ensuring profitable growth, superior exhibitor experience, and flawless on-ground delivery.
Key Responsibilities
Sales & Revenue Leadership
Own P&L responsibility for jewellery exhibitions and related events
Drive booth sales, sponsorship sales, and allied revenue streams
Achieve sales targets, pricing strategies, and bundle offers
Lead and execute a high-performance exhibition sales division
Track daily/weekly MIS, pipeline, conversions, and closures
Develop strategic relationships with manufacturers, wholesalers, brands, and exporters
Upsell cross-platform opportunities (print, digital, awards, forums)
Exhibition Operations & Execution
Oversee end-to-end event execution: venue planning, floor layouts, logistics, vendor management
Coordinate booth allocation, exhibitor services, power, branding, and signage
Ensure timely delivery of exhibitor kits, contracts, invoices, and compliance
Work closely with hotels, venues, freight forwarders, and contractors
Handle crisis management and on-ground problem resolution
Strategic Planning & Growth
Conceptualize and launch new exhibition formats, geographies, and verticals
Analyze market trends in gold, diamonds, silver, gemstones, and jewellery retail
Build long-term exhibitor retention programs and loyalty initiatives
Collaborate with editorial and marketing teams for positioning and storytelling
Create annual roadmaps and multi-year expansion strategies
Marketing & Stakeholder Coordination
Align with marketing teams for campaigns, creatives, EDMs, social media, and PR
Work with editorial teams for exhibitor coverage and show highlights
Coordinate with finance for invoicing, collections, and reconciliations
Maintain strong relationships with industry bodies and associations
Team Leadership & Governance
Recruit, mentor, and sales & operations executives and managers
Set clear KPIs, performance benchmarks, and accountability systems
Conduct regular reviews, training, and motivation programs
Ensure compliance with contracts, policies, and brand standards
Key Skills & Competencies
Strong B2B sales leadership in exhibitions or trade shows
Deep understanding of the jewellery industry ecosystem
Excellent negotiation and relationship-management skills
Operational planning and multi-vendor coordination
Financial acumen and P&L management
Ability to work under pressure and manage large-scale Jewellery exhibitions
Strong communication, leadership, and decision-making skills
Experience & Qualifications
5–15+ years in exhibitions, trade fairs,
Proven track record of high-value sales closures and event execution
Experience managing teams and multi-city / international events
MBA or equivalent management qualification preferred.
Other Details
Office is based in Phoenix Marketcity Mall compled at Paragon Plaza, Kurla West
Office works 10.30 am to 6.30 pm; 5-days a week
Salary as per Industry Standards;
With Special Incentive Structure for this position.
Family Medical Insurance is provided of INR 5 Lakhs after completion of 6 months probation
Mobile Phone expenses are taken care off by company.
Skills:
retail,exhibition sales,b2b sales,exibition sales,sales operations
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