Presales Manager

About the Company
KRS Educreations is seeking an experienced Telesales Team Lead to manage and drive the performance of the telesales team, which is responsible for handling leads, improving conversions, and supporting franchise admissions and inquiries. The role requires strong team leadership, hands-on sales expertise, and excellent command of CRM and sales tools.

About the Role
The Telesales Team Lead will oversee the telesales team, ensuring they meet their targets and manage leads effectively.

Responsibilities
Lead, manage, and motivate the telesales team to achieve daily, weekly, and monthly targets
Ensure effective handling, follow-ups, and conversion of inbound and outbound leads
Monitor call quality, lead aging, and conversion ratios
Train team members on sales scripts, objection handling, and best practices
Maintain and optimize lead flow, allocation, and tracking using CRM tools
Coordinate with marketing, franchise, and admissions teams for smooth lead management
Prepare regular performance reports and share insights with management

Qualifications
3–6 years of experience in telesales or inside sales, with at least 1–2 years in a team lead role
Required Skills
Proven ability to manage teams and drive conversions
Strong communication, leadership, and problem-solving skills
Data-driven and process-oriented approach
Preferred Skills
Strong working knowledge of CRM and telesales tools, including  Auto-dialing Tools
Lead Squared experience is highly preferred
Comfortable with dashboards, reporting, and lead analytics
Pay range and compensation package
High ownership role with direct impact on business growth.