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Follow Up Specialist; Cox Automotive Fleet Client Solutions Delivery

Job in Dell Rapids, Minnehaha County, South Dakota, 57022, USA
Listing for: Cox Communications
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Follow Up Specialist (Cox Automotive Fleet Client Solutions Delivery)

Overview

Employer Industry: Automotive Services

Why consider this job opportunity
  • Hourly base pay rate up to $22.69
  • Opportunity for additional compensation through bonuses and incentive programs
  • Exceptional work-life balance with flexible time-off policies
  • Comprehensive healthcare options for individuals and families
  • Generous 401(k) retirement plan with company match
  • Inclusive parental leave policies and additional perks like pet insurance
Responsibilities
  • Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
  • Handle all inbound calls efficiently, gathering customer requirements accurately
  • Enter data promptly and maintain accurate records of vehicle locations
  • Communicate billing information effectively to service providers
  • Collaborate with roadside dispatchers to resolve issues and keep customers informed
Qualifications
  • High school diploma or GED
  • Up to 2 years of experience in a related field
  • Strong customer service experience
  • Ability to multitask and problem‑solve effectively
  • Availability for variable work schedules, including weekends
Preferred Qualifications
  • Degree in a related discipline or industry experience
Equal Opportunity Statement

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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