Follow Up Specialist; Cox Automotive Fleet Client Solutions Delivery

Overview

Employer Industry: Automotive Services

• Hourly base pay rate up to $22.69
• Opportunity for additional compensation through bonuses and incentive programs
• Exceptional work-life balance with flexible time-off policies
• Comprehensive healthcare options for individuals and families
• Generous 401(k) retirement plan with company match
• Inclusive parental leave policies and additional perks like pet insurance

• Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
• Handle all inbound calls efficiently, gathering customer requirements accurately
• Enter data promptly and maintain accurate records of vehicle locations
• Communicate billing information effectively to service providers
• Collaborate with roadside dispatchers to resolve issues and keep customers informed

• High school diploma or GED
• Up to 2 years of experience in a related field
• Strong customer service experience
• Ability to multitask and problem‑solve effectively
• Availability for variable work schedules, including weekends

• Degree in a related discipline or industry experience

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.