Accounts Receivable Specialist

The Accounts Receivable Specialist ensures timely and accurate processing of payments, maintains detailed financial records, and reconciles transactions across multiple systems. This role plays a key part in supporting strong cash flow and accurate financial reporting.

Joe Taylor Restoration is more than a restoration company — we are a lifeline for people in their most difficult moments. As the leading property restoration company in the southeastern United States, we have built a reputation for excellence, reliability, and heart.

We live this cause through our Core Focus: delivering an Unmatched Service Experience® in every interaction, on every job, for every client.

This experience is brought to life through our Core Values:
Integrity Above All, Accountability, WOW Factor, and Personal & Professional Growth.

• Process and apply customer payments (checks and ACH) accurately and timely
• Verify beneficiary information and match payments to corresponding jobs in internal systems.
• Prepare and deposit checks daily with proper endorsements
• Maintain detailed logs of third-party checks and track delayed or undeposited payments
• Obtain required Power of Attorney (POA) signatures when applicable
• Record payments using correct statuses (PIA, Partial Payment, Paid in Full) and verify vendor fees
• Retain and organize documentation related to PIAs, third-party checks, and payments
• Prepare weekly billing and payment reconciliations; research and resolve discrepancies
• Perform regular spot checks of A/R activity and outstanding items
• Issue approved credits and process ACH debits within 24 hours
• Process customer refunds accurately, ensuring proper approvals, documentation, system posting, and reconciliation to A/R balances
• Communicate effectively with the Finance team to support accurate reporting

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred
• Minimum 2 years of experience in accounts receivable or a related accounting role
• Strong attention to detail and ability to manage multiple priorities
• Experience working with accounting or financial systems and reconciling data across platforms
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Strong organizational, analytical, and communication skills