Accounts Receivable Specialist

Title

Accounts Receivable Specialist

Accounts Receivable Supervisor

Delray Beach, FL

Full-Time | Onsite | Non-Exempt

The Accounts Receivable Specialist is responsible for identifying, validating, and disputing customer deductions, chargebacks, and compliance-related fees. This role ensures revenue protection by minimizing invalid deductions and driving timely recovery through structured dispute processes, documentation, and follow-up.

• Assure timely collection of monies due to corporation.
• Monitor and report on deviations from credit standards.
• Assure timely and accurate invoicing.
• Manage cash application, making sure all cash receipts are applied properly.
• Assure that the company’s standard template regarding invoice sample is in place for every customer.
• Reconcile payments on accounts.
• Coordinates the resolution of outstanding payments due to corporation with appropriate department members.
• Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments.

• Analyze all incoming deductions, and compliance-related fees.
• Identify invalid, duplicate, or unsupported charges.
• Categorize deductions (late delivery, compliance violation, etc.).
• Cross-reference with signed BOLs, and PODs.

• Prepare and submit disputes through portals and email.
• Include all required backup documentation.
• Track dispute status through resolution.

• Follow standardized procedures.
• Maintain organized records of disputes and outcomes.

• Work within EDI and vendor portals.
• Upload and monitor disputes.
• Meet deadlines and claim windows.

• Maintain dispute tracker.
• Report on recovery rate, aging, and trends.
• Coordinate with internal teams to gather and validate data and support accurate reporting on deductions, disputes, and recoveries.

• Identify deduction trends.
• Partner with internal teams to reduce issues.
• Recommend process improvements.

• % of deductions disputed
• Recovery rate
• Days to resolution
  
  Reduction in repeat deductions
• Accuracy of submissions

• BS/BA in accounting preferred.
• 3-5 years of experience in Accounts Receivable.
• Transportation knowledge/Produce industry knowledge is a plus.
• Able to work in a fast-paced environment.
• Superior Organizational Skills.
• Excellent written and verbal communication skills are a must.

• Analytical thinking
• Attention to detail
• Time management
• Communication
• Process-driven mindset

• Primarily office-based role, working at a desk with computers, phones, and other office equipment.
• Fast-paced environment with multiple deadlines for collections, invoicing, and reporting.
• Frequent interaction with internal teams, clients, and other departments for payment reconciliation and inquiries.
• May require occasional use of spreadsheets, accounting software, and reporting tools for extended periods.

• Ability to sit for extended periods while performing computer-based tasks, including data entry and report preparation.
• Frequent use of hands and fingers for typing, filing, and interacting with office technology.
• Visual ability to review invoices, reports, and financial records for extended periods.
• Occasional lifting or carrying of light office materials, generally under 15 lbs.
• Ability to communicate effectively in person, by phone, and via video conferencing.

• 401(k)
• Health, Dental, Vision Insurance and more
• Paid Time Off (PTO)

The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the company's needs evolve.