Customer Service - Delray

Customer Service Clerk – Delray Beach

We provide on‑the‑job training. The Clerk of the Circuit Court & Comptroller’s office seeks a well‑organized, detail‑oriented professional for our South County team in the Violations Bureau.

Assist customers with processing citations filed throughout Palm Beach County. Develop expertise in traffic citations, driver’s license reinstatements, misdemeanor cases, county ordinances, and more.

• Assist the Court Specialist Lead and management team with quality control, departmental efficiency, and procedural development.
• Cashier criminal traffic and ordinance violations; reinstates driver’s licenses.
• Scan and update over‑the‑counter citations.
• Set court hearings.
• Provide statistical reports, run collections processes and payoff requests, perform other customer‑service functions.
• Accept documents for recording; identify document type; verify statutory requirements.
• Calculate and cashier related taxes and fees; issue certified copies.
• Perform specialized recording tasks including processing Declaration of Domicile and Domestic Partnership.
• Scan documents; verify legibility of scanned documents in the Official Records.
• Accept VAB petitions and documents for existing County Civil cases.
• Process e‑filed documents.

• High school diploma (or GED) supplemented by 5 years recent and relevant experience demonstrating acute attention to detail in an automated systems environment; or equivalent combination of education, training, and experience.
• Some vocational or college courses preferred.
• Once qualified deputization may be required to perform the assigned functions.

• Attention to detail
• Communication skills
• Time management
• Teamwork
• Problem solving
• Money handling

• Generous paid time off and 17 paid holidays.
• Superior health care plans with lower costs to you.
• Retirement choices through the Florida Retirement System and deferred compensation plan.
• Award‑Winning Wellness Program.
• Tuition reimbursement.
• Qualifying employer for Public Service Loan Forgiveness.

• Work with a purpose.
• Give back to the community.
• Be part of a family.
• Build your skills.
• Pursue career advancement opportunities.
• Reach your professional and personal goals.

One‑dollar per hour stipend applied to salary, awarded upon successful completion of the introductory period; stipend does not apply upon transfer out of this position.

Equal Opportunity Employer. The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug‑Free Workplace. Candidates may be subject to drug screening, a physical, and a background check. Veterans and military families receive preference. Veterans’ Preference Claims and required documentation must be submitted before the position’s closing date.