Customer Service - Delray

We are hiring a Customer Service Clerk in Delray Beach! We provide on the job training!

The Clerk of the Circuit Court & Comptroller's office is seeking a well-organized, detail-oriented professional who thrives on variety and excels at time management to join our South County team as a Customer Service Clerk in the Violations Bureau.

As part of the Violations Bureau, you will assist customers from all walks of life with processing citations filed throughout Palm Beach County. This role offers the opportunity to develop expertise in traffic citations, driver’s license reinstatements, misdemeanor cases, county ordinances, and more. It’s an excellent fit for someone who enjoys learning, problem-solving, and providing high-quality customer service in a fast-paced environment.

This position is eligible for a one dollar per hour stipend which has already been added to the salary advertised. The stipend will be awarded upon completion of the introductory period and will no longer apply should the employee transfer out of this position.

• Generous paid time off and 17 paid holidays – yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award‑Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

• Assist Court Specialist Lead and management team with quality control, overall departmental efficiency, and procedural development as needed
• Cashier criminal traffic and ordinance violations; reinstate driver’s licenses
• Scan and update over‑to‑counter citations
• Set court hearings
• Provide statistical reports, run collections process and payoff requests, perform other customer service related functions
• Accept documents for recording, identify document type, verify statutory requirements
• Calculate and cashier related taxes and fees; issue certified copies
• Perform specialized recording tasks including processing of Declaration of Domicile and Domestic Partnership
• Scan documents; verify legibility of documents scanned into the Official Records
• Accept VAB petitions and documents to be filed in existing County Civil cases
• Process e‑filed documents

High school diploma (or GED) supplemented by five (5) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data preferably in an automated systems environment; or an equivalent combination of education, training and experience. Some vocational or college courses preferred. Once qualified, deputization may be required to perform the assigned functions.

• Attention to Detail
• Communications skills
• Time Management
• Teamwork
• Problem Solving
• Money Handling

Note:

Vacancy postings may be cancelled at any time based on business needs.

The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug‑Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements.

The Clerk of the Circuit Court & Comptroller’s Office values the service veterans and their family members and supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans’ Preference Claim Form and required documentation prior to the position’s posted closing date. Hiring decisions are based on qualified candidates’ non‑numerical assessments and numerical assessments, which include interviews.

If an applicant claiming veterans’ preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans’ preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at  or .