Surety Account Manager

Location: Miami Lakes, FL

This position will assist customers in identifying and providing for their bond needs. The role works directly with the client, client advisors, and Surety Company representatives in handling the execution of all types of surety bonds. It is an in‑office position within one of our South Florida offices.

• Maintain and update client financial and bond files
• Receive and dispatch correspondence promptly
• Review contracts and bond forms and extract relevant information
• Ensure the accuracy of bid and final bond requests
• Prepare bid and final bonds
• Keep clients frequently updated on request status
• Process final close‑outs for premium audits
• Process Billing, Accounts Receivable follow‑up
• Act as liaison with surety companies and maintain surety relationships
• Act as liaison with clients and client staff
• Assist Client Advisors & other team members
• Prepare routine/follow‑up correspondence – paper and electronic
• File, draft, and/or send correspondence
• Prepare overnight packages and receipts
• Assist in mailings
• Provide other administrative support, as directed

• Attention to detail, strong proofreading skills and commitment to a high level of accuracy
• Ability to work independently with a high degree of interaction with team members
• Demonstrated effective written and verbal communication, including the ability to actively listen and problem‑solve with minimal assistance
• Excellent time management and prioritization skills
• Ability to multitask and use discretion with sensitive information
• Maintain a professional demeanor and positive attitude
• Read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports and other documents required for this position
• Author routine reports and correspondence
• Fluent use of Microsoft Outlook, Word and Excel
• Anticipate and solve practical problems or resolve issues
• Demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
• Conform to shifting priorities, demands and timelines through analytical and problem‑solving capabilities
• Excellent skills in reliability, initiative and stress tolerance
• Use good judgment and foresight
• Comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership

• High school diploma or equivalent required, some college preferred
• Prior experience in surety bonds required
• Florida Property & Casualty insurance license required
• Prior bookkeeping/accounting or banking/insurance experience preferred

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.

• Comprehensive medical, dental, and vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources and paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits and employee discount programs
• Paid maternity leave and paid paternity leave (including for adoptive parents)
• Legal plan options and pet insurance coverage

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting