Teller, Customer Service​/HelpDesk

This position is primarily responsible for basic cash receipt and payment services in accordance with policies and procedures.

• Receives checks and cash for deposits to accounts; verifies amount, examines checks for proper endorsement, and enters deposits into computer records.
• Examines cash carefully to guard against acceptance of counterfeit checks and identification.
• Cashes checks and processes withdrawals, verifies signature(s), checks customer balances, and pays out monies.
• Counts, checks, and packages coins and currency.
• Balances cash drawer at the end of the shift and reports any discrepancies to the supervisor.
• Checks night depository bags and records proper information on proper form(s).
• Prepares monthly audit package.
• Provides exceptional customer service to customers and internal personnel.
• Performs other tasks as requested by supervisors as they relate to the bank and its functions.

• A high school diploma or GED is required.
• Experience handling cash is required; experience in a banking environment is preferred.
• Must have good interpersonal communication skills, good computer skills, and the ability to operate standard office equipment such as adding machines, faxes, copiers, etc.
• Must be detailed oriented, have good time management skills, organizational skills, ability to work independently, multi-task, and have strong customer service skills.