Part-Time Amenities Coordinator; Fri, Sat & Sun​/West Palm

Description

Location:

West Palm Beach, FL

Pay: $23/hr - $25/hr

Schedule:

(Part-Time) Friday, Saturday & Sunday from 8:30 a.m. to 5:00 p.m.

The Amenities Attendant’s responsibility is to ensure the highest quality guest service and cleanliness through the pool, spa, gym, and children’s amenity areas.

• Greets and signs in residents and their guests
• Ensures all amenity areas are maintained in a professional and clean manner during shift
• Reviews and implements policies and procedures to facilitate the use of amenities by owners and their guests
• Controls access to amenity area, such as the theater, spa, pool, kid’s play areas
• Follows all safety and security policies, programs and procedures
• Performs other duties as assigned by Management

• Gives tours of the spa when necessary
• Files daily reservations as well as other correspondence
• Maintains the weight/exercise room equipment
• Performs any or all duties and handles projects as assigned by Management
• Enforces the condominium safety standards
• Maintains a clean and well‑organized work station

• Analytical – synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data
• Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem‑solving situations, uses reason even when dealing with emotional topics
• Customer Service – manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments
• Interpersonal Skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others without interrupting, keeps emotions under control, remains open to others’ ideas and tries new things
• Written Communication – writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information
• Teamwork – balances team and individual responsibilities, exhibits objectivity and openness to others’ views, contributes to building a positive team spirit, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed
• Ethics – treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values
• Adaptability – adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events
• Safety and Security – observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly
• Attendance/Punctuality – is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ration, and percent and to draw and interpret bar graphs

• Ability to apply common sense understanding to carry out instructions furnished in…