Quality Engineer

Overview

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE!

We invite you to explore our opportunities and grow your career with us.

The Quality Engineer develops, establishes, and maintains quality systems and processes that meet company and customer needs. This position provides focused quality engineering support of manufacturing and business processes to ensure the delivery of product that meet our customers’ expectations. This position will drive successful development, deployment, and maintenance of business processes, tools, and training that contribute to compliance with business best practices.

The Quality Engineer will influence change across all business disciplines and will team with Manufacturing, Engineering, Supply chain, and Production.

• Warranty Management - Manage return material authorization (RMA) process. Investigate returns, diagnose situation, communicate finding and implement short and long term corrective actions. Identify root cause and corrective action. Drive initiatives to reduce warranty occurrence and improve the customer experience.
• Quality Management System – Lead a company initiative to develop, implement, and utilize a QMS program. Create teams to improve and document existing processes. Identify gaps and develop new procedures to provide clear expectations of roles and responsibilities. Assist Quality Director in preparing QMS related training materials for plant personnel as appropriate.
• Enterprise Resource Planning – Participate in implementation of ERP system as Quality Department representative. Ensure that system tools integrate with QMS and differences are reconciled. Determine which ERP tools will be utilized and develop a plan and schedule for roll out.
• New Product Introduction – Lead all quality aspects of implementation of new product into production including:
  Process FMEA, tolerance analysis, machine process capability, development and acquisition of gages and test equipment, development of process and test data collection inputs, FAI on all tooled parts
  
  Production Testing – Determine best methods for ensuring process capability and product quality. Implement data collection and analysis tools including first pass yield (FPY), statistical process control, process, product, and packaging audits.
• Material Review Board (MRB) – Develop and manage a process for periodic review of rejected materials. Lead a team through disposition, data collection, short and long term corrective action, supplier interaction, reporting, and trend analysis. Understand the customer in all phases of the business enough to help make appropriate decisions in quality systems planning and MRB dispositioning.
• Audit - Conduct product, process and/or systems audits within the plant and as needed at supplier sites
• Supply Chain Quality Management – Responsible for receiving inspection oversite, supplier quality records (FAI, PPAP, Deviations, etc). Initiates and manages supplier corrective action reports (SCAR), develops and monitors quality metrics, communicates with suppliers to ensure product expectations are met.
• External Quality Representative – Review and interpret customer needs regarding product quality, identify internal actions to meet specific requests regarding quality reporting and documentation, develop and monitor internal processes to ensure compliance.

• Bachelor’s degree in Engineering or Industrial Management.
• 5+ years of experience in engineering or a technical role.
• 3+ years of experience as Quality Engineer or similar role.
• Exceptional mechanical aptitude.
• Basic understanding of electrical systems and components.
• Exposure to MSA/Gage R&R.
• SPC/Other Statistical Tools Relative to process…