Manager, Denials

About Aspirion

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.

At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than 1,400 individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

The Manager is accountable for the day-to-day performance of a team within a defined function or workflow segment of the denials lifecycle. This role owns team-level execution, ensuring work is completed accurately, efficiently, and in alignment with defined workflows, priorities, and performance expectations.

Operating at the frontline of execution, the Manager translates operational priorities into daily action—driving productivity, quality, and throughput while reinforcing accountability, consistency, and adherence to standard processes.

• Deliver consistent team-level performance across throughput, cycle time, quality, and productivity
• Ensure work is executed with clear ownership, prioritization, and adherence to defined workflows
• Reinforce accountability and performance consistency across team members
• Identify and address performance gaps, inefficiencies, and workflow breakdowns within the team
• Support adoption of tools, processes, and standard ways of working

• Own and drive team performance, ensuring achievement of key KPIs including throughput, productivity, quality, and cycle time
• Monitor daily performance and take action to address gaps, trends, or inconsistencies

• Manage day-to-day workflow execution, ensuring work is properly prioritized, assigned, and progressing
• Ensure adherence to defined processes, payer guidelines, and quality standards

• Coach and develop team members to improve performance, productivity, and quality
• Provide ongoing feedback, conduct performance discussions, and reinforce accountability

• Ensure all work has clear ownership and is completed within expected time frames
• Reinforce consistency in execution, minimizing variability across team members

• Identify workflow issues, delays, or bottlenecks and elevate as needed
• Partner with leadership to support timely resolution

• Support implementation of new tools, processes, and workflow changes
• Reinforce team adherence to updated systems and workflows

• Strong people leadership skills with experience managing team performance in a metrics-driven environment
• Strong ability to drive productivity, quality, and accountability at the team level
• Experience managing work queues, workflows, and daily operation as
• Data-driven mindset with the ability to monitor KPIs and act on…