Chief Nursing Officer Delray Medical Center

Responsibilities Retaining Great People at the Facility

• Collaborate with human resources and other team members to select, on‑board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls, as necessary.
• Consider and/or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with team members to formulate programs to enhance work life balance.
• Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
• Collaborate with related team members to promote an effective facility level competency program.
• Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
• Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
• Participate in workforce planning to ensure an adequate and competent workforce.
• Support the design of effective and competitive compensation and benefits programs.

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Manage organizational relationships in a manner which builds mutual trust and respect. Establish trust and collaborative relationships.
• Address and manage conflict in a constructive and productive manner.
• Give timely feedback and reinforce positive behaviors.

• Create and communicate a compelling shared vision.
• Develop effective strategies for addressing organizational priorities.
• Develop, communicate, and monitor performance expectations.
• Formulate objectives, goals, and specific strategies related to the organization’s mission and vision.
• Understand effective organizational outcome measures in order to balance cost, quality, and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Promote a results‑oriented environment.
• Develop succession plan for nursing leadership.
• Demonstrate effective change management; able to serve as an organizational change agent.
• Coach and mentor aspiring nurse leaders.
• Creating an environment in which professional and personal growth is an expectation.
• Articulate the application of ethical principles to operations.
• Manage organizational and individual performance with appropriate rewards.
• Represent nursing and patient care issues within the organization’s governance and medical staff structures.
• Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
• Educate the organization’s board members and physicians regarding healthcare/value of nursing care.

• Create an environment that recognizes and values diversity.
• Develop processes to incorporate cultural beliefs into care.
• Design strategies that address the unique needs of a diverse workforce, patient population, and community.
• Assess the current environment and establish indicators of progress toward cultural competency.

• Engage staff and others in decision‑making.
• Promote decisions that are patient centered.
• Provide an environment conducive to opinion‑sharing.
• Promote systems thinking as a value in the nursing organization.
• Consider the impact of nursing decisions on the health care organization as a whole.
• Provide leadership in building loyalty and commitment throughout the organization.
• Synthesize and integrate divergent viewpoints for the good of the organization.
• Involves employees in decision‑making.
• Attend and participate in regional CNO calls and meetings.

• Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
• Maintain knowledge of current nursing practice and roles and functions…