Zone Team Leader

Position Overview

The Retail Zone Team Leader provides guidance and direction for a particular zone of the overall retail sales floor. The leader oversees a team passionate about merchandising and selling merchandise, ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee merchandise planning, receiving, and proper stocking of the sales floor.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicating company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.