Family System Navigator

Mobile Response Team

Palm Beach County

Full-time

South County Mental Health Center, Inc. is a private, non‑profit Joint Commission Accredited Behavioral Healthcare provider located in South East Palm Beach County, Florida. Situated in the nationally designated city of Delray Beach, the Center provides a broad spectrum of inpatient and outpatient care to clients and their families in surrounding communities.

The purpose of a family systems navigator is to decrease fragmentation of care, coordinate services, and guide families seeking services through the child welfare system. Navigators bridge the gaps in family’s access to care.

The primary responsibilities of the family systems navigator are to assist parents/families that have child welfare involvement to navigate through the child welfare system. Family systems navigators will have the responsibility of engaging in outreach and education strategies to increase awareness in their community.

• Developing and maintaining collaborative relationships with system partners.
• Be a liaison and navigation coordinator for system partners, including, but not limited to:
  Child Welfare, the Department of Juvenile Justice, and School Districts.
• Coordination also may occur with local law enforcement, hospitals/Baker Act receiving facilities, and civil diversion programs (e.g., civil citation for youth), etc.
• Providing outreach to system partners pertaining to MRT services for the purpose of developing Memorandums of Understanding and Collaborative Agreements.
• Providing education to system partners as to the benefits and appropriate use of Mobile Response Services.
• Attending system partner meetings where MRT representation is needed – SHAC‑Mental Health, collaborative i.e., school safety, Child Welfare/Behavioral Health Integration, and other Systems’ Meetings.
• Providing technical assistance with MRT staff that is specific to Child Welfare, School Systems, and Juvenile Justice.
• Providing collaboration with Child Welfare to assist foster parents in preventing placement disruptions.
• Providing input on MRT policies and procedures, as relevant.
• Attending necessary trainings and staffing with system partners and providing this information and education to MRT staff. Training and being a coach to MRT staff in system needs and a point person for system navigation.
• Serving as a liaison between Mobile Response and other system partners for the purpose of ensuring effective communication and increasing needs being met.

• Bachelor’s degree in a human service‑related field.
• Minimum of 5 years’ experience in children’s systems.
• A strong working knowledge of Child Welfare, School Systems and Juvenile Justice.

Pay is $22‑27.00 an hour. At SCMHC we offer full‑time employees a full benefit package, including health, dental, vision, paid time off, and a 401(k) with match. A competitive salary and a caring team accompany these benefits.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug‑free employer.

South County Mental Health Center, Inc is an EOE.