Job Description & How to Apply Below
Become a key player as the Senior Installation Coordinator at New Age Products, managing installations across North America. This full-time role balances operational responsibilities with strategic improvements.
Based in North York, this mid-level position integrates your knowledge of the installation ecosystem with a focus on customer satisfaction. You will liaise with various partners and the internal team, utilizing data analysis and modern tech tools to enhance operational workflows. Your proactive approach and organizational skills will set the standard for installation excellence.
Key Responsibilities:
• Manage all communications with installation partners
• Ensure adherence to quality and SLA standards
• Analyze performance data to spotlight trends
• Collaborate on solutions for escalated issues
• Validate installation invoices and customer processes
Requirements:
• 3–5 years in operations or customer-facing roles
• Strong analytical capabilities with Excel proficiency
• Experience with AI tools and productivity software
• Excellent communication and relationship-building skills
• Ability to handle competing priorities effectively
Shape the future of home improvement installations with New Age Products.
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Position Requirements
10+ Years
work experience
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