Claims Team Supervisor

Position: Claims Team Supervisor - Wawanesa
Join Wawanesa as a Claims Team Supervisor and lead in delivering exceptional service experiences. This role is vital for meeting performance goals and fostering a collaborative work environment.

Wawanesa is actively recruiting a Claims Team Supervisor to oversee its Auto Physical Damage Claims team across Canada. You will play a pivotal role in ensuring high-quality service and guiding the team's development. Strong leadership and an emphasis on coaching will drive the team's success and enhance customer satisfaction.

Key Responsibilities:

• Accountable for team metrics and service delivery

• Deliver exceptional customer service and support

• Coordinate claims team activities and priorities

• Develop and manage employee performance

• Conduct periodic reviews of claims files

Requirements:

• Degree or CIP designation preferred

• Minimum five years of relevant adjusting experience

• Leadership experience in hybrid or remote settings

• Excellent communication and coaching skills

• Strong knowledge of claims procedures and policies

Elevate your career with strong leadership and expertise in claims management at Wawanesa.
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