Operations - Recycling Services Coordinator

Operations - Recycling Services Coordinator Job Description

Recycling Services Coordinator

Office

Location:

Our planet needs our help to ensure that the products we use everyday stay out of our waterways, ecosystems, and landfills. That’s where Product Care comes in. For over 30 years, we’ve worked with manufacturers, distributors, and retailers to take responsibility for the life cycle of their products. From lighting to paint, hazardous special products to alarms – we develop and manage sustainable recycling programs across Canada.

As the creator of one of the first Extended Producer Responsibility (EPR) programs in North America, joining the Product Care team is your opportunity to join an industry-leading team working to deliver great environmental outcomes for our communities. Please visit http://(Use the "Apply for this Job" box below). to learn more about us.

About the position

Canada’s Extended Producer Responsibility (EPR) system operates at a provincial level, with regulations and program requirements varying across jurisdictions. Successfully managing these distinctions while aligning with national objectives is key to program success.

We are seeking a highly motivated and organized Recycling Services Coordinator to join our Operations team! The Recycling Services Coordinator leads and provides operational support for the various recycling programs with respect to collection services (collection sites, collection events, large volume direct pick‑up services), including, but not limited to recruiting, onboarding, training, set‑up, inspection and general liaison to ensure compliance, operational effectiveness and quality customer service.

This role reports to the Recycling Services Supervisor.

Responsibilities:

Collection Services Recruitment

• Identify gaps in service, with reference to meeting accessibility commitments, targets and goals.
• Research and contact potential businesses/organizations, local governments and indigenous communities to determine suitability and interest in partnering with Product Care as a collection site, collection event or direct pick‑up service.
• Responsible for finding replacement collection sites and events in case of collection site closures.
• Responsible for identifying and securing replacement and redundant collection sites and collection events to ensure continuity of service in the event of site closures or other service disruptions
• Work with collection sites with regards to retaining sites whenever possible.
• Assess and make recommendations to management, including the feasibility and viability, the capital cost and funding for transportation and equipment.
• Promote the Product Care programs through presentations and networking opportunities with prospective collection site providers at industry conferences and events as requested, including, but not limited to presentations focusing on the return-to-retail program and potential collectors.
• Lead the recruitment and onboarding of return-to-retail collection services, including but not limited to:
  • Completion of the necessary paperwork, registration etc.
  • Managing insurance and lease issues
  • Coordination of supplies to new collection sites
  • Coordination of logistics and communications
  • Routine follow up to ensure service quality and relationship building

Administration

• Develop standard operating procedures for all aspects of role including those to support collection site/events recruitment and onboarding of new collection sites, collection events and direct pick‑up services.
• Develop best practices to support collection sites, collection events and direct pick‑up service.
• Lead the development of marketing materials to support recruitment functions, collaborating with Communications and other departments to coordinate messaging and recruitment outreach.
• Manage the completion of compliance and all necessary paperwork required for collection site set‑up, changes and closures.
• Identify transport options, contacting carriers for rates and availability, complete cost analysis, negotiate rates, set up and train the new carriers and hubs (consolidation centers).
• Lead the onboarding new collection sites, including, but not limited to operational efficiency,…