Business Development Manager-Logistics

Duties and Responsibilities

• Acquire new accounts using a strategic approach to increase sales revenue and to drive growth with prospects within a specific target of customers looking for 3PL Warehousing and Transportation services.
• Achieve growth goals assigned through cold calling, customer meetings and customer presentations.
• Maintain administrative processes on a weekly basis, include but not limited to: various reports, zoho/CRM updates.
• Prepare account plans for all existing significant accounts, with Q  activity and reporting.
• Responsible for servicing accounts, information management, monthly reporting, training, and meeting set targets.
• Responsible for revenue attainment, customer satisfaction and revenue retention.
• Consult with new customers after sales or signed contracts to resolve problems and/or ongoing support and customer service.
• Complete the new customer onboarding program and checklist detailing both customer and operational requirements for all new key accounts or significant expansion within existing accounts.
• Knowledgeable about all services and benefits Remco can provide and educating customers. Provide clients with presentations (i.e., PowerPoint) on the benefits and uses of our services.
• Understanding the operations side of the business to ensure there is a good match with the customer’s needs and the services we provide.
• Communicate with operations management on a regular basis.
• Periodically assist in training and working with account supervisors/managers managing current customers.
• University degree or equivalent college diploma in Logistics.
• Successful sales experience in 3PL Brokerage is required.
• Excellent working knowledge of MS Office, Excel and Word.
• Strong attention to detail.
• Energetic, self‑starter, and pleasant to talk to.
• Excellent polite and persuasive communication skills.
• Strong written and verbal communication skills - with an emphasis on grammar and formatting for customer communication.
• Passionate, hard worker and well organized professional with power to prioritize and multitask.
• Flexible to work in non‑business hours.
• Able to operate in different work conditions such as on‑site, off site.
• Able to work alone and team player.
• Ability to meet deadlines.
• Good liaison with all other departments.

We act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience has led to success. We welcome applicants of all backgrounds, experiences, beliefs, and identities. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.