Fire Service Technician

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

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Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care – available from day one.
• Extensive product and on-the-job/cross‑training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do:

• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
• Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems, including Simplex Grinnell.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operational product manuals.
• Contact customer representatives and ascertain equipment/systems problems.
• Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptops.
• Obtain customer signature upon completed service call assignment.
• Participate in a scheduled on‑call rotation.
• Help train or mentor others on the service team.
• Perform other duties as assigned.

What we look for:
Required

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Knowledge of test equipment, multi‑meter, digital analyzer, and commissioning devices.
• High School Diploma or equivalent.
• Ability to follow verbal and written instructions.
• Can move equipment and tools up to 50‑70 lbs.

HIRING HOURLY RANGE: $32-44 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at