Field Superintendent

Job Description

Role:
We have an immediate opening for a Field Superintendent located in the Vancouver/Delta Branch
. Reporting to the Field Operations Manager, The Field Superintendent is responsible to supervise in commercial installations, residential installations, and service jobs from the beginning through to completion if needed. This individual will participate in the safety inspections, quality checks, and site checks for all three divisions. The Field Superintendent acts as a liaison between the customer’s site supervisor, the CDS installation teams (sales), and service and installation coordinators (operations).

Responsibilities

Responsibilities:

• Execute on duties or tasks within the operations department, as assigned by the Field Operations Manager

Schedule and conduct weekly divisional toolbox meetings, and follow up with written minutes from each

Participate in hiring and disciplinary conversations as per the FOM request

When required on the tools completing scheduled work

Actively on the commercial service on-call, when required

Providing training and development of field technicians as and when required

Out of town travel for installation and service work, not limited to weekdays, included evenings and weekends

Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS,

Comfortable with heights (ladders & lifts)

Must be able to lift at least 75 pounds or more depending on job scope (residential VS commercial)

Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling

Managing, tracking, and inspecting CDS fleet, equipment and tools, report deficiencies to the FOM

Conduct and attend project kick off meetings with CDS field crew and customer superintendent

Create and participate in safety pre-quals- completion of required paperwork by customer
• Communicate efficiently with the customer/general contractor/owner on job .: job statues, issues, and resolutions

Communicate efficiently with sales for change orders- provide time and material required

Provide feedback to Coordinators, supporting effective dispatching of technicians, timely completion of work orders and accuracy and timeliness of billing process

Provide troubleshooting and advice to CDS field crews, to remove barriers and obstacles for job completion via phone, texts, e-mail or in person when required

Complete quality and safety checks throughout the project cycle when requested by FOM

Proactively support the CDS safety program and initiatives, comply with all safety policies and procedures (including customer site specific programs), and ensure utilization of safe work practices on site, in the warehouse and office

Ensure CDS field crew workmanship adheres to CDS quality standards, and identify and implement improvements to standards as appropriate

Conduct site walk throughs, when requested by FOM to identify and resolve deficiencies, prior to CDS field crew leaving the worksite at project close

Recommend and implement necessary action to improve revenue generation and profitability within the department

Maintain consistent customer contact and communication along with aggressive follow up to other involved parties to ensure excellent customer service and growth

Assist sales personnel and coordinators with technical support, site inspections and labor estimates where required.

Maintain positive customer relationships, for CDS, in collaboration with the GM, FOM and sales team
• Maintain a positive attitude and communication style with customers and employees in all circumstances
• Communicate new business opportunities and market intelligence to the GM

Qualifications

Skills/Experience Requirements Experience

5+ years of progressive experience in project management, coordination, or related function, with 2+ years in a supervisory capacity

Experience in industry with a service and installation or distribution company, preferably in a construction environment

Intellectual…