Library Assistant - Children's Programming Focus

Library Assistant - Children's Programming Focus

Position: Library Assistant – Children’s Programming Focus
Location: Delta Library
Hours: Full time = 36 hours/week
Pay Range: $17.90 - $24.20/hour
Benefits: Sick leave, vacation/holiday leave, life insurance, retirement, health/dental/vision insurance, and employee assistance.

Job Description:

Summary
Library Assistant – Youth Services provides friendly, knowledgeable, respectful, front-line customer service by developing and delivering library programs; engaging in community outreach; providing patron assistance; staffing the circulation/public service desk; providing technology instruction; and promoting a team atmosphere in the Library and Library District.

Essential Competencies
Customer Orientation:
Stays close to patrons. Views the Library District through the eyes of the patron and goes out of way to anticipate and meet patron needs. Continually seeks information and understanding regarding public library trends. Recognizes, respects and addresses the diverse nature of the library’s users and community.

Initiative:
Proactively takes action without being prompted. Identifies customer needs, takes responsibility, and acts on it. Makes things happen.

Learning Agility:
Continuously seeks new knowledge. Learns quickly and uses new information effectively. Creates and fosters a culture of interest, curiosity, and learning. Manages the development of one’s own learning and ongoing improvement of skills and knowledge.

Organization Knowledge:
Understands the workings of the Library District, its mission, values and vision. Specifically understands the formal and informal policies and structures that govern operations, and knows the essential technologies at the heart of the Library District. Knows “how the place works.”

Positive Impact:
Makes positive impressions on those around them. Personable, self-confident, and generally likable. Optimistic and enthusiastic about what they do. Excitement is contagious. Energizes those around them.

Problem Solving & Decision Making:
Identifies problems, solves them, acts decisively, and shows good judgment. Isolates causes from symptoms, and compiles information and alternatives to illuminate problems or issues. Involves others as appropriate and gathers information from a variety of sources. Finds a balance between studying the problem and solving it. Readily commits to action and makes decisions that reflect sound judgment.

Team Player:
Develops and maintains effective relationships with others to achieve common goals. Works effectively in teams with strong team-building skills and attitudes. Identifies with the larger Library District team and understands role within it. Shares resources, responds to requests from other parts of the Library District, and supports larger Library District agendas as more important than personal goals.

Responsibilities
Programming and Outreach:
Develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools. Delivers programs to audiences within the library as well as out in the community. Represents the Library District at community outreach events. Assists Communications Coordinator with recruiting attendees in order to provide benefit to patrons, to promote use of library resources, and represent the Library District to the community.

Creates book or bulletin board displays.

Patron Assistance:
Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet. Actively promotes current Library services, materials, and activities while interacting with the public.

Circulation:
Checks in/out library materials and performs other associated circulation duties using the Library’s ILS (online catalog system), including holds, overdues, item lookups, etc. Exhibits sensitivity to customer needs and emphasizes appropriate customer privacy and confidentiality. Shelves materials returned by customers or left out in various parts of the Library. Routinely conducts shelf-reading activities to maintain…