Dental Office Assistant

Dental Care of Deltona | Deltona, FL

Dental Care of Deltona is growing, and we're looking for an experienced Dental Receptionist to join our team! If you're organized, upbeat, and passionate about creating an exceptional patient experience, we'd love to meet you.

Full-Time

• Monday through Friday
• 7:30 AM – 4:30 PM

• 2-3 years of dental front office experience
• Strong working knowledge of Dentrix
• Experience with:
  • Insurance Verification
  • Accounts Receivable (AR)
  • Billing and Collections
  • Patient Scheduling
• Excellent communication and customer service skills
• Ability to multitask and thrive in a fast-paced environment
• Fast learner with strong attention to detail
• Positive, energetic, and bubbly personality

• Welcome and assist patients with a friendly, professional attitude
• Schedule appointments and manage patient flow
• Verify dental insurance benefits and eligibility
• Handle billing, payments, and accounts receivable responsibilities
• Maintain accurate patient records in Dentrix
• Support the team in delivering an exceptional patient experience

• Supportive and collaborative team environment
• Opportunity to grow your career with a successful dental practice
• Monday-Friday schedule with evenings and weekends free
• Work alongside a team dedicated to providing outstanding patient care

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for…