Financial Services Representative

Financial Services Representative

World Finance, a recognized Top Workplace over five years and award‑winning company, seeks a Financial Services Representative to guide customers on their financial journey.

• Guide customers toward upward credit mobility and assist with financial choices.
• Provide top‑tier customer service, addressing inquiries, concerns, and product solutions.
• Process and prepare loan applications and related documentation.
• Take and process payments, balance assigned cash drawer daily, prepare bank deposits, and transport money to/from the bank.
• Execute loan closing on current renewal loans.
• Maintain strong customer relationships and build community within the branch.
• Close approved and unmade applications daily and send complete and accurate credit denial letters within 30 days of application.
• Help build tax clientele and provide tax services.
• Pay branch expenses as instructed by the Branch Manager.

• Basic computer skills.
• Valid driver’s license and reliable transportation for bank deposits and other responsibilities.
• Self‑confidence and strong organizational skills.
• Demonstrated compassion, kindness and a willingness to seek quality‑driven solutions.
• Team player who pitches in when needed and accepts help.

• Hourly pay ranging from $15 to $18.
• Health, dental, vision, and life insurance for full‑time team members starting the month after 30 days.
• Paid holidays and vacation time.
• 401(k) plan including company match.
• Paid volunteer hours.

• Frequently stationary with regular movement; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force.
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

World Acceptance Corporation provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations will be provided for qualified individuals with disabilities.