Coach​/Ops Mgr Trainee

Overview

Position Summary... What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Tour-to-Teach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives (for example, store of the community and community outreach programs), ensuring customer needs, complaints, and issues are resolved, developing and implementing action plans to correct deficiencies, and providing process-improvement leadership to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring alignment to sales, and monitoring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently and effectively, promoting a belonging mindset, and recruiting and developing qualified associates to meet staffing needs and growth potential.

Coordinates, completes, and oversees job-related activities and assignments by building relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying goals, building accountability, measuring progress, identifying improvement opportunities, and promoting continuous learning. Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, recognizing, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy in executing business processes and practices.

Respect the Individual:
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. They work collaboratively, build strong relationships, communicate with impact, energy, and positivity to motivate and influence. The role attracts and retains top talent, empowers and develops talent, and recognizes others' contributions and accomplishments.

Act with Integrity:
Maintains high standards of integrity, ethics, and compliance, models Walmart values, supports Walmart's goal of becoming a regenerative company, and fosters a sense of belonging, eliminating waste, and participating in local giving. Serve Our Customers and Members:
Delivers results while putting the customer first, adapts to how and where customers shop, and applies EDLP/EDLC business models to all plans. Strive for Excellence:
Demonstrates curiosity, takes calculated risks, shows resilience, learns from mistakes, and drives continuous improvement by adopting new technologies and skills and supporting others through change.

At Walmart, we offer competitive pay as well as performance-based bonuses and other benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include a 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO/PPTO for vacation, sick leave, holidays, or other purposes. The amount varies by job classification and length of employment, and will meet or exceed PTO laws where applicable. For information about PTO, see One.

Walmart. Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities, offering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid by Walmart.

Eligibility requirements apply to some benefits and may depend on job classification and…