C004497 Principal Technician; Vtc​/Av; NS - TUE Relaunch

Deadline Date: Tuesday 24 February 2026

Requirement: Principal Technician (VTC/AV)

Location: The Hague, NL

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required

Start Date:

1 April 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Under the direction of the Digital Events Manager, the incumbent will perform duties including:

• Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording.
• Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication.
• Prepare and manage a (mobile) streaming studio including video walls, green screen, etc.
• Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events.
• Instruct and supervise a technical team during larger digital/hybrid conferences and events.
• Set up, configure and operate PTZ cameras using NDI protocol.
• Design and create jingles, banners, and other digital signage required for digital events and meetings.
• Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, videobridging, recording etc.
• Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring.
• Deputize for higher grade staff, if required.
• Perform other duties as may be required.

Business travel to NATO and national (NATO and non‑NATO) facilities as well as frequent travel between the NCIA offices; may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Normal office environment and secured areas below ground. Potentially includes shift work and extended hours.

• The candidate must have a currently active NATO SECRET security clearance.
• Higher training in a relevant discipline (such as Telecommunications, Electronics, Electrical, or Computer Engineering).
• At least 5 years of professional AV experience, with a strong focus on sound mixing for live events and TV productions.
• Experienced in setup, configuration and operation of PTZ cameras using NDI protocol.
• Proficient in video control systems such as Blackmagic as well as production systems like vMix for live switching and content management.
• Minimum 5 years of hands‑on experience delivering live digital and hybrid events on streaming platforms such as Webex, Microsoft Teams, and Sype.
• Experience in leading a team of AV technicians during live digital/hybrid events and meetings.
• Ability to configure, install and troubleshoot industry standard collaboration services from both Poly, Cisco etc. including Poly RMX, Poly DMA and Poly RPRM.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
• Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
  
  NOTE:
  
  Most of the work of the NCIA is conducted in the English language.