Account Manager Civil Aviation

Location

The Hague

Full time

On-site

Commercial

As Account Manager Civil Aviation, you are the commercial face of Robin Radar for clients worldwide. This role is an equal mix of farming; growing and deepening existing accounts and hunting; actively identifying and closing new business.

You manage long-term account plans, keep the sales funnel moving, and stay close to day-to-day customer operations, all while pursuing new opportunities across the global civil aviation market. You report to the Head of the respective segment.

• Develop and maintain long-term relationships with worldwide clients, turning them into loyal Robin Radar ambassadors.
• Listen to existing accounts' needs and anticipate internally and externally on all required actions.
• Follow up on enquiries for existing customers and future clients with support from the tender, technical sales, and radar specialist teams.
• Translate customer wishes into realistic and compelling solutions; negotiate and close.
• Generate sales by growing current business and closing new and renewal contracts.
• Establish account plans and execute them.
• Support pipeline growth and drive opportunities through in-person and virtual meetings.
• Manage new leads and tenders in close alignment with your direct supervisor.
• Reach and exceed targets.
• Liaise internally with all relevant departments to ensure smooth project execution and client satisfaction.
• Represent Robin Radar at exhibitions and conferences, actively promoting the brand in the civil aviation segment.

• University degree (BA, MSc, or MBA).
• 10+ years of experience in complex, international or multicultural sales environments.
• Proven track record with long-cycle, solution-based selling, complex tenders, and pipeline management.
• Experience in the aviation segment is a strong asset.
• Full professional fluency in English.
• Analytical thinker with strong attention to detail.
• Excellent communication skills — you listen first, then act with conviction.
• A team player who can also work independently; assertive and not afraid to roll up your sleeves.
• Available to work 40 hours per week, with flexibility to travel internationally.
• Someone who thrives in a fast-moving scale-up where things change quickly and ownership is expected.
• Certificate of Conduct (VOG) and background check required.

• Working for a Great Place to Work certified company.
• Comprehensive pension plan.
• Commuting allowance.
• 30 days of paid holiday leave (with the possibility to buy 3 additional days).
• Opportunities to develop your skills even further through training and certifications.
• High quality laptop/desktop, monitor, noise canceling headphones, and any other equipment necessary for your role.
• An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from.